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Keep Listening to Your Business
Receive every week tips on how to improve your understanding on what's happening in your business
Much Work About Nothing. When the automated dashboard is missing crucial information.
I was helping an online jewelry store owner with her business analysis when I first experienced this issue. I was amazed that such a...
Cristina Zappullo
Apr 72 min read
The Magic of a Pivot Table: Your 8 clicks Easy-pass to Your Business Insights
A pivot table is a table that summarises numbers to give information. Let's see how it's done in 8 clicks or less.
Cristina Zappullo
Mar 33 min read
To Have a Great Customer or Not To Have
In this post, we will definitively determine the quality of our excellent customers. It will take about 2 minutes.
Cristina Zappullo
Feb 252 min read
Different Offers VS One Customer Journey: Is It the Same Customer Cost?
How do you calculate your customer cost when you divide your efforts between different offers? Follow this 12 minutes step-by-step guide!
Cristina Zappullo
Feb 173 min read
Who’s Paying for the Admin? If You don’t Check this, Chances Are… You Are
It's a common problem that solopreneurs and small business owners want to know how much each customer is costing them. Let's find out!
Cristina Zappullo
Feb 104 min read
The Best Customer Award Goes To…
Imagine you can understand who your best customers are. With this guide you don't have to imagine. You'll be doing it!
Cristina Zappullo
Feb 34 min read
Identify Your Customers You are Better Off Losing: The 5-Step Method
Some customers are not good customers. They damage our businesses. This is an overview of the 5-steps method to find your good customers
Cristina Zappullo
Jan 273 min read
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